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Posted : Sunday, July 21, 2024 06:33 PM
_*Making Lives Better, One Connection at a Time! *_
For over 65 years, Bill Gosling Outsourcing has been providing business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing.
We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
Come soar alongside our Goslings, our clients, and our shared customers in one glorious, honking flock! *Starting at $15/hour with potential to earn up to $17/hour based on performance* _You have the opportunity to earn commission on a monthly basis based on performance, compliance, and attendance - PLUS 25% of revenue dollars paid out after achieving seat cost.
Qualifying employees are currently averaging between $1500/2000 per month in bonus incentives.
_ *About the job* As a *3rd Party Collections Agent*, you will be responsible for a variety of tasks related to customer account management, payment negotiation and collection, as well as answering general inquiries about the customer’s account.
*Responsibilities* * Complete initial trace work using online tools and account systems * Verifying consumer information * Professionally negotiating with consumers and exploring money sources to determine the best possible arrangement * Maximize revenue and achieve set goals and objectives * Ensure customer satisfaction and provide professional customer support * Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client-specific, and corporate guidelines *Qualifications* * 1+ year in collections role or related experience in finance/banking field * Customer centric * Strong negotiation and problem-solving skills with a can-do attitude * Excellent verbal, phone and email communication skills * Good computer skills * Ability to build relationships with internal and external stakeholders * You are highly organized and professional * Candidates must be within travel distance to our Hampton office location *Benefits:* * Monthly bonus potential! * Hybrid work environment (combination of in-office and remote work) * Health & Dental Benefits available after initial waiting period * Equipment will be provided by us * Paid training * Amazing work culture where you can learn and grow * New office, built to suit our needs * Directly off I-64 for easy commute * Walking distance to 23 restaurants and over 70 retail stores * 15 minutes from the Atlantic Ocean with miles of shoreline and breathtaking views * Vibrant arts community, distinctive festivals and a rich history * Close by attractions such as Fort Monroe national monument, Virginia Air and Space Center, NASA, Hampton History Museum, Hampton University, Hampton Coliseum *Are you a Gosling? Let's find out! * _At Bill Gosling Outsourcing, we live by our 5 core values! If these resonate with you continue reading and join our team!_ * _Never Satisfied – Do you have a fire in your belly to win? We want people on the team who want to win and are willing to commit themselves to this outcome.
_ * _Able to Grow, Eager – In order to get better, you must crave to learn…continually.
You have a desire to always be learning, growing personally and professionally.
_ * _Make Others Better – Simply put, for our business to survive and thrive, it will only happen if we all get better.
That means everyone at Bill Gosling, not just yourself.
_ * _Creativity and Innovation – Methods of doing business are rapidly evolving.
We must continually innovate and discover technology solutions that provide superior outcomes.
_ * _Have Fun, Energetic – We focus on celebrating our wins along the way, laughing at ourselves and with our peers, and generally having some fun keeps the right balance for the family.
_ *Location* 4410 E Claiborne Square Hampton, VA 23666 USA We have offices across the Globe – North America (Barrie, Ontario; London, Ontario; Montreal, Quebec); USA (Hampton, Virginia); Manila, Philippines; San Jose, Costa Rica; Glasgow, UK; Trinidad & Tobago; India – please visit our website for additional information *CHECK US OUT FOR YOURSELF!* Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website – https://www.
billgosling.
com/careers If you are seeking a career opportunity in a fun, diverse, and engaging workplace which promotes both personal and professional growth, we would like to hear from you! Job Type: Full-time Pay: From $15.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance Weekly day range: * Monday to Friday * Weekends as needed Work setting: * Call center * Hybrid work Work Location: Hybrid remote in Hampton, VA 23666
We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
Come soar alongside our Goslings, our clients, and our shared customers in one glorious, honking flock! *Starting at $15/hour with potential to earn up to $17/hour based on performance* _You have the opportunity to earn commission on a monthly basis based on performance, compliance, and attendance - PLUS 25% of revenue dollars paid out after achieving seat cost.
Qualifying employees are currently averaging between $1500/2000 per month in bonus incentives.
_ *About the job* As a *3rd Party Collections Agent*, you will be responsible for a variety of tasks related to customer account management, payment negotiation and collection, as well as answering general inquiries about the customer’s account.
*Responsibilities* * Complete initial trace work using online tools and account systems * Verifying consumer information * Professionally negotiating with consumers and exploring money sources to determine the best possible arrangement * Maximize revenue and achieve set goals and objectives * Ensure customer satisfaction and provide professional customer support * Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client-specific, and corporate guidelines *Qualifications* * 1+ year in collections role or related experience in finance/banking field * Customer centric * Strong negotiation and problem-solving skills with a can-do attitude * Excellent verbal, phone and email communication skills * Good computer skills * Ability to build relationships with internal and external stakeholders * You are highly organized and professional * Candidates must be within travel distance to our Hampton office location *Benefits:* * Monthly bonus potential! * Hybrid work environment (combination of in-office and remote work) * Health & Dental Benefits available after initial waiting period * Equipment will be provided by us * Paid training * Amazing work culture where you can learn and grow * New office, built to suit our needs * Directly off I-64 for easy commute * Walking distance to 23 restaurants and over 70 retail stores * 15 minutes from the Atlantic Ocean with miles of shoreline and breathtaking views * Vibrant arts community, distinctive festivals and a rich history * Close by attractions such as Fort Monroe national monument, Virginia Air and Space Center, NASA, Hampton History Museum, Hampton University, Hampton Coliseum *Are you a Gosling? Let's find out! * _At Bill Gosling Outsourcing, we live by our 5 core values! If these resonate with you continue reading and join our team!_ * _Never Satisfied – Do you have a fire in your belly to win? We want people on the team who want to win and are willing to commit themselves to this outcome.
_ * _Able to Grow, Eager – In order to get better, you must crave to learn…continually.
You have a desire to always be learning, growing personally and professionally.
_ * _Make Others Better – Simply put, for our business to survive and thrive, it will only happen if we all get better.
That means everyone at Bill Gosling, not just yourself.
_ * _Creativity and Innovation – Methods of doing business are rapidly evolving.
We must continually innovate and discover technology solutions that provide superior outcomes.
_ * _Have Fun, Energetic – We focus on celebrating our wins along the way, laughing at ourselves and with our peers, and generally having some fun keeps the right balance for the family.
_ *Location* 4410 E Claiborne Square Hampton, VA 23666 USA We have offices across the Globe – North America (Barrie, Ontario; London, Ontario; Montreal, Quebec); USA (Hampton, Virginia); Manila, Philippines; San Jose, Costa Rica; Glasgow, UK; Trinidad & Tobago; India – please visit our website for additional information *CHECK US OUT FOR YOURSELF!* Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website – https://www.
billgosling.
com/careers If you are seeking a career opportunity in a fun, diverse, and engaging workplace which promotes both personal and professional growth, we would like to hear from you! Job Type: Full-time Pay: From $15.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance Weekly day range: * Monday to Friday * Weekends as needed Work setting: * Call center * Hybrid work Work Location: Hybrid remote in Hampton, VA 23666
• Phone : NA
• Location : 4410 East Claiborne Square, Hampton, VA
• Post ID: 9154289799
