*IS A NEW CAREER PATH ONE OF YOUR RESOUTIONS FOR 2024?*
*IF SO, JOIN OUR TEAM AND LET US HELP WITH THAT!*
Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.
*WE OFFER*:
· Full Time Opportunities
· Hourly wages starting at $15.
00/hour depending on experience, plus bonus potential!
· Hybrid work environment (combination of in-office and remote work)
· Health & Dental Benefits available after initial waiting period
· Equipment will be provided by us
· Amazing work culture where you can learn and grow
· And more!
*WHAT YOU WILL DO*
As a *3rd Party Collections Agent*, you will be responsible for a variety of tasks related to customer account management, payment negotiation and collection, as well as answering general inquiries about the customer’s account.
· Complete initial trace work using online tools and account systems
· Verifying consumer information
· Professionally negotiating with consumers and exploring money sources to determine the best possible arrangement
· Maximize revenue and achieve set goals and objectives
· Ensure customer satisfaction and provide professional customer support
· Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client-specific, and corporate guidelines
_As a 3rd Party Recovery Collector, you have the opportunity to earn commission on a monthly basis based on performance, compliance, and attendance - PLUS 25% of revenue dollars paid out after achieving seat cost.
Qualifying employees are currently averaging between $1500/2000 per month in bonus incentives.
_
*WHAT ARE WE LOOKING FOR?*
· 1-2 years of experience working in a collections role is preferred
· Previous call center, customer service or related experience in the finance or credit industry
· Proven analytical & problem-solving skills is required, as well as the ability to utilize appropriate analysis, judgment, and logic
· You are highly organized and professional
· Strong negotiating and customer service skills
*ARE YOU A GOSLING? LET’S FIND OUT!*
At Bill Gosling Outsourcing, we live by our 5 core values! If these resonate with you continue reading and join our team!
· Never Satisfied – you are always looking for new targets and goals to be constantly
· Able to Grow, Eager – you have a desire to grow and drive your career forward by meeting daily, weekly, and monthly goals
· Make Others Better – you are empathetic, a good listener, and want to help others
· Creativity and Innovation – you think outside the box to come up with tailored solutions to meet customers needs
· Have Fun, Energetic – you enjoy working with others in a fun, dynamic work environment
*ABOUT US*
Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing.
With over 60 years in the call center industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.
We provide career opportunities in Customer Service, Sales, and Collections with various shifts and full time hours in our state-of-the-art call center.
We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
Come soar alongside our Goslings, our clients, and our shared customers in one glorious, honking flock!
*WHERE ARE WE*
4410 E Claiborne Square
Hampton, VA 23666
USA
_We have offices across the Globe – North America (Barrie, Ontario; London, Ontario; Montreal, Quebec); USA (Hampton, Virginia); Manila, Philippines; San Jose, Costa Rica; Glasgow, UK; Trinidad & Tobago; India – please visit our website for additional information_
*CHECK US OUT FOR YOURSELF*
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing US
LinkedIn: Bill Gosling Outsourcing
Website – https://www.
billgosling.
com/careers
If you are seeking a career opportunity in a fun, diverse, and engaging workplace which promotes both personal and professional growth, we would like to hear from you!
Job Type: Full-time
Salary: From $15.
00 per hour
Benefits:
* Dental insurance
* Health insurance
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* Call center
* Hybrid work
Work Location: Hybrid remote in Hampton, VA 23666