Administrative Director

The Y is a dynamic and diverse human service organization committed to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility.
OFFICE ASSISTANT Imagine going to work knowing that what you do each day positively influences the lives of children in your community.
Working at the YMCA you’ll discover more than a job – you will have the opportunity to make a lasting difference in the community.
OUR CULTURE: Our mission and core values are brought to life by our culture.
In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.
We are welcoming: we are open to all.
We are a place where you can belong and become.
We are genuine: we value you and embrace your individuality.
We are hopeful: we believe in you and your potential to become a catalyst in the world.
We are nurturing: we support you in your journey to develop your full potential.
We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
POSITION SUMMARY: Under the direction of the Regional Youth Development Director, the Office Assistant will be responsible for providing leadership and support to all business and administrative functions required to successfully operate summer camp programs.
Day-to-day operations include participant registration and enrollment, billing, and collections, record keeping, file audits, and customer service.
This position is required to perform the duties, as outlined below, and within the guidelines established by the YMCA of South Hampton Roads’ Corporate Office.
ESSENTIAL FUNCTIONS: Provide strong leadership and support for attaining The YMCA of South Hampton Roads’ goals and objectives.
Responsible for answering calls and managing rosters, including attendance and transportation.
Become proficient with all YMCA proprietary software related to Out of School time programs.
Responsible for all administrative processes related to summer camp programs including participant record-keeping and program/site audits Responsible for maintaining clear and consistent communications with the Regional Youth Development Director, Program Director, the ROC, and MEC with regard to child care administrative and financial issues.
Maintain an organized and professional office space and appearance.
Use of sound judgment and strict confidentiality of all employee or member information obtained or discovered through YMCA files or software.
Promote the character values of caring, honesty, respect, responsibility and faith in all areas of responsibility.
Responsible for understanding and complying with licensed child care regulations.
Responsible for monitoring internal controls within programs to ensure guidelines and procedures are followed for all participants.
Responsible for ensuring receipt of required forms and maintaining organized files for all children in licensed child care programs.
Ensures safety, cleanliness and proper functioning of office-related equipment through regular inspections and appropriate actions.
Assist in all areas as assigned and completes all projects and assignments as assigned by the supervisor.
QUALIFICATIONS: Strong knowledge of and experience with google suite Excellent oral and written communication skills to effectively communicate with parents/members, co-workers, and volunteers in a positive and professional manner.
Excellent organization skills with ability to keep on task and meet deadlines.
Ability to multi-task, while maintaining attention to detail and accuracy.
Minimum of two years of accounting and/or bookkeeping experience, preferred.
LEADERSHIP COMPETENCIES (Leader): Communication and Influence Collaboration Functional Expertise WORKING CONDITIONS: Requires ability to exercise appropriate independent judgment, to assess facts and issues, and make non-routine decisions regarding day-to-day operational problems and issues.
Requires effective team-building and team-leadership skills.
Must maintain cooperative, functional relationships with senior leadership team, peers, and subordinates.
Must maintain a positive, energetic attitude toward YMCA work, goals, and values.
Perform the duties of direct reports as needed.
ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to: May be required to walk, stand, run, kneel, climb and stoop Must be able to sit on the floor and get back up Continuous operations requiring attention to detail and multi-tasking Must be able to lift, pull and pull up to 50 pounds Must be able to stand or sit for long periods of time Must be physically able to successfully complete required certifications ACCOUNTABILITY: Accountable for completion of assigned goals as measured by the number of people served and service satisfaction scores.
BACKGROUND CHECKS: An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position.
They may include criminal background and reference checks, E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS).
Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position.
The YMCA of SouthHampton Roads is an Equal Opportunity Employer.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at YSHR will be based on merit, qualifications, and abilities.
YSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or genetics.
Please Note: Requirements, skills, and abilities described above are representative of those that must be met by an employee to successfully perform the essentialfunctions of this position with or without reasonable accommodation.
In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive.