Function
A career about community-Are you a professional looking for a career where you will have a direct impact on the growth of a community? Do you have an interest in local government? Do you value integrity, trust, respect, accountability, creativity, collaboration?
If you answered “yes” then the City of Hampton has an opportunity for you! Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene.
Hampton offers excellent benefits, career and professional development, tuition reimbursement, flexible and/or remote work opportunities positions, and other benefits.
If you embody the following attributes, consider joining our dynamic Community Development Department:
Creative problem solver
Interest in helping build communities
Proactive self-starter
Life-long learner
Strong team player
Passionate about excellent customer service
Enjoy collaborating with other colleagues who share your passion
Effective communicator
Desire to impart knowledge to others
Embracing new technology
YOU will be responsible for researching and documenting customer service responses and correspondence while establishing guidelines and validating the accuracy of inquiries and complaints.
You will work with the Director and Assistant Directors of Community Development to determine resolutions to problems and investigate and respond professionally to inquiries and concerns by analyzing and interpreting technical, legal, and policy documents.
For complete job description Click here
Minimum Qualifications:
Any combination of education and experience equivalent to a bachelor’s degree in business administration or a closely related field.
Minimum of two years' experience working in a face-to-face, customer service environment requiring independent judgment when resolving customer concerns or issues.
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