Insurance Verification Specialist

The Insurance Verification Specialist is responsible for verifying eligibility and benefits for all patients seen at Tidewater Orthopaedics.
Duties and Responsibilities: * Performs accurate and timely insurance verification and benefits for all services offered at TOA * Verifies Medicare and Medicaid for MCO changes * Updates patient registration with new/terminated insurance policies and copay information.
* Obtain patient surgery out of pocket expenses for upcoming procedures * Utilize Insurance payer sites and customer care to obtain benefit information * Reduce denials for eligibility related issues * Verifies Insurance billing information is accurate * Advises patients of terminated coverage, out of network policies, & COB issues * Achieves goals set by Team Lead and Manager.
* Maintains patient confidentiality and HIPAA compliant * Other duties as assigned Minimum requirements: * High School Diploma or Equivalent * 0 – 2 years of experience in same/related field * Basic knowledge of Microsoft Office and Outlook (Word & Excel) * Basic Medical Terminology and Medical Coding * Basic understanding of Insurance Billing procedures and practices * Ability to communicate with the general public in a courteous manner * Familiar with Electronic Health Systems/Electronic Records System * Familiar with Billing practices, Benefit verification and Eligibility, and Insurance Terminology Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Weekly day range: * Monday to Friday * No weekends Experience: * Insurance verification: 1 year (Required) Work Location: In person